Terms and conditions

CAUTION AND ACCIDENTS:  ALWAYS SUPERVISE YOUR CHILDREN WHEN PLAYING WITH THE BALLOONS. INMEDIATELY COLLECT AND DISCARD ALL PIECES OF A BROKEN BALLOONS AS THE CAN BECOME SERIOUS POTENTIAL CHOKING HAZARD FOR KIDS AND PETS. PRETTY BALLOONS ENTERTAINMENT LLC IS NOT RESPONSABLE FOR ACCIDENTS BY INGESTING BALLOONS IN MINORS, ADULTS OR PETS AFTER DELIVERY, SO ANY INCOVENIENCE WILL BE AT THE CUSTOMER RESPONSABILITY.

Our latex balloons are made of natural materials and are 100% biodegradable and decompose in the environment quick, but we highly recommend to discard them in the trash. Foil balloons are NOT biodegradable but can be recycled.

The effective way to contact us is through our online form. This allows us to get all the information that we need to give you an accurate estimate. Our social media pages are mainly use to show our work and examples of what we do, we do not recommend it as a way to get quotes from us. We can also be reach at prettyballoonsaz@gmail.com or via phone, call or text at 602-348-4436.

The Balloon Arrangements or event decoration must be ordered at least 10 days in advance to guarantee the availability of your requirements. if you wish in to order in less than 10 days, please call us to confirm availability by calling 602-348-4436. Rush order(less than 10 days) are subject to a last minute fee of $30.

To reserve your date, a 50% NON RENFUNDABLE DEPOSIT is due at time that you sign the contract, then the remaining balance is due 72 hours before the event date event. There are case where we use equipment that need to be return to use, in these cases when we ask for deposit. This include but not limit to metal arches, wood wall or more.

For deliveries please made sure you indicate the exact address with zip code, house or apartment number, if is possible, attach the location with google map. I recommend delivery of the bouquets to guarantee your product is deliver as it was planned. Pick up is available at our Mesa,AZ location, but take into consideration that some of our products are large in volume and delicate material,  they must have a suitable and unoccupied vehicle to move it. PRETTY BALLOONS ENTERTAINMENT LLC is not responsible for the handling and final result, in which your Arrangement with Balloons can reach you once I give that to you.

Most of the air filled balloon designs can last a week or more if they are keep it indoors. The longevity of the balloons will depend on the unique environmental conditions of the space. Our products are not intended to be in the outside when temperatures are high or inclement weather such as wind, rain, humidity, or heat. (We do not recommend outdoor balloon decoration in sunny temperatures). The latex balloons with helium last between 20 to 40 hours, the foil balloons last from 3 to 8 days with helium gas, depending on the weather conditions or the use that they are given.

Other terms and conditions are applicable depending on the nature of your event.

We create it in your style.